As official training providers for the SuperHost Foundations of Service Quality certification, Gold Country Communities Society is offering in-house course training throughout 2019/2020.

Invaluable and benchmark certification for customer service excellence in the tourism industry, the single-day course covers customer expectations, service recovery, workplace communication and problem-solving.

SuperHost Foundations of Service Quality certification will be instructed at the Gold Country Communities Society office in Cache Creek, BC. Course registration is $100, which includes:

As final exams can only be completed online, please ensure that you bring a laptop or smart device to complete the examination.

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Gold Country Communities Society acknowledges that we provide
services within the ancestral, traditional, and unceded territory of the
Nlaka'pamux, Secwepemc, St'át'imc, Syilx and Tsilhqot'in Nations.